FAQs

Does seeing a therapist mean there is something “wrong with me?”

Seeing a therapist doesn’t mean there is something “wrong with you.” It means you may be seeking clarity in some areas of your life, wanting to work through complex emotions, challenging negative thinking patterns, working through a traumatic experience, learning to cope with difficult situations, navigating challenging and confusing relationships or just focused on personal growth and wellness. Reaching out to a trusted therapist and sharing your concerns is a courageous step in caring for yourself and your wellbeing. If you are interested, I would love to journey with you.

What is the difference between Psychotherapy and Counselling?

While Psychotherapy and Counselling are often used interchangeably, the College of Psychotherapists of Ontario (CRPO) points out that there is a clear and important distinction between the two. Psychotherapy is primarily a talk-based therapy intended to help people improve and maintain their mental health and well-being. Counselling, on the other hand, involves the provision of information, advice-giving, encouragement and instruction. However, psychotherapy and counselling can be highly interrelated.

What is the difference between a Psychotherapist, Psychologist and a Psychiatrist?

• Psychotherapists are required to possess a master’s degree in psychology, family therapy or counselling and undergo rigorous training and supervision in the area of psychotherapy. They offer talk therapy to help people improve and maintain their mental health and well-being and cannot prescribe medication. In Ontario, they are licensed by the College of Registered Psychotherapists of Ontario (CRPO). Fees are covered by many extended benefit plans or by private payment.
• Psychologists have a doctoral degree in psychology (PhD or PsyD) and specialize in assessment, diagnosis, and treatment of mental health issues but cannot prescribe medication. They are licensed by the College of Psychologists of Ontario. Their fees are covered by private payment, extended medical plans, employee assistance programs, and through government agencies or other special programs.
• Psychiatrists have a degree in medicine and specialized training in the diagnosis and treatment of emotional and behavioural problems.  They are able to prescribe medication and their fees are covered by the O.H.I.P. In Ontario, they are licensed by the College of Physicians and Surgeons of Ontario.  

What telehealth software do you use and is it safe?

COVID-19 forced us to switch to virtual therapy to be able to support and help clients during unprecedented times. The virtual therapy system that we use is Adracare. It is safe and secure and compliant with Canadian privacy regulations. Having a virtual therapy session is easy and similar to a face-to-face appointment! Once the appointment is confirmed, you will receive an email with a link to our secure online platform. On the day of the appointment ensure you log on from a private space and check if the internet, audio, and visual are working. At your appointment time, your therapist will check you in and begin your session.

What is the cost of therapy and how do I pay?

Fees for individual and couple therapy varies depending on the duration of a session. Please contact for more information.

Does my extended health benefit cover psychotherapy?

While our services are not covered by OHIP, they are often covered by extended health insurance plans and are tax deductible. The coverage for each insurer is different, so please check your plan to confirm coverage for services, the maximum amount covered, the claim procedure, details required on receipts, and whether or not you will require a letter of referral from your physician. If you have extended health coverage, you will submit your receipt to the insurance company after payment to receive reimbursement.

How long can I expect to be in therapy?

Therapy can last anywhere from one session to several months, and in some cases several years. Everyone’s circumstances are unique to them and the length of time therapy can take depends on one’s needs, goals and resources.

How long is each session?

A typical session is 1 hour long – consisting of 50 minutes talk-therapy and 10 minutes note taking plus administrative issues. However, you and the therapist can decide if you want to extend the session to 1.5 or 2 hours. The fee for the session will be pro-rated.

How can I book an appointment?

Please choose an option that is most convenient for you. You can email us at [email protected] or you can call directly at (416) 833-6351. Please leave a voicemail if I do not answer. I will get back to you within 24 hours.

Do I need to complete any paperwork prior to my first appointment?

Yes, your therapist will send an intake form and consent form that must be signed and returned before your first session.

What is your cancellation policy?

Please give 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to use the time for another person. Unless there is a genuine emergency you will be billed for an appointment missed with less than 24 hours’ notice.